Teamviewer - Free Remote Desktop apps

TeamViewer is the fast, simple and friendly solution for remote access over the Internet. It can even bypass firewall as it uses http tunneling. It enable remote access, remote presentation, traning, file transfer, chat and more.

Cost: Free for non-commercial use.

For more information, go to TeamViewer website.

Scenario:
Bob tries to remotely view/control Susan's machine for virus troubleshooting.

What to do?
For Susan

• Download the TeamViewerQS and run it (Click on the link to download).
• Tell Bob the session id and password (depicted as the screen below).
• 

For Bob

• Download TeamViewer (full version) and run it.
• Connect using the session id and password provided by Susan.